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Endpoint Detection and Response

The best way to manage today’s security threats


Security used to be easier. You installed antivirus (AV) solutions, trained employees not to click on unknown links, and kept software and websites up to date.

AV solutions have done a great job of helping to keep small and medium-sized businesses (SMBs) safe for many years. However, the threat patterns are changing, and SMBs need a different type of protection to combat these increasingly sophisticated, severe attacks. Here’s why: AV solutions rely on signatures (think of a digital fingerprint) to detect threats, but the latest threats don’t use signatures and can slip through and enter your company’s networks undetected.

Here are a few examples of some of the risks we’re seeing in the marketplace now

  • Weaponized documents that may seem like harmless PDF attachments in your emails but execute attacks once they enter your network.
  • Fileless threats that don’t require downloads, but execute from memory, making them difficult to identify.
  • Zero-day threats that find an unknown computer vulnerability and exploit it before software or hardware providers can issue updates.
  • And of course, continued ransomware attacks, which can disable IT networks as cyberattackers demand huge ransoms to restore data and services

How Managed EDR Benefits You


Protect your business from ransomware attacks

Gain peace of mind by using Managed EDR to roll back any and all devices to their pre-threat state. Simply click and restore infected machines to a fully productive state, no matter which strain of ransomware is holding them hostage. There’s no need to pay expensive ransoms to cyberattackers. Our Managed EDR service pays for itself by keeping you safe and secure.

Increase employee productivity

Eliminate threats that outwit traditional AV solutions and maintain faster device performance, creating fewer distractions that eat into employee productivity.

Let the experts manage it for you

Don’t spend time trying to support and manage your own systems and security. Focus on running and growing your business, with ongoing support from your managed services provider.

May I take this opportunity in thanking you for your prompt action in dealing with our hardware problem last week. We were in jeopardy of not being able to pay some clients employees at the end of last month and although we needed to work additional hours we fulfilled our deadlines on time.
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Infinity Business Solutions - a company aptly named! They always provide solutions, they're always business like and offer no end of help and advice. It gives us great confidence to know that Infinity are on board.
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I just wanted to say thank you for all the hard work put in supporting our systems It is really appreciated that you are on the ball  and I really feel that we can rely on Infinity when it counts.
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The staff at Infinity are always cheerful, courteous & helpful and pretty much resolve problems first time. Nothing is ever too much problem and they even are prepared to help outside of hours when urgent help is needed. Keep up the good work...and don't lose the personal touch!
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Infinity understand that down time is the most important issue and do all they can to ensure that our staff have minimal down time when experiencing problems.
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Infinity understand that down time is the most important issue and do all they can to ensure that our staff have minimal down time when experiencing problems.
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You don’t know how good it is not having SPAM arriving every 3 minutes! I’ve received no SPAM since 4pm yesterday ... nothing in my Inbox, Junk Mail folder or caught by the SPAM controls within Exchange. Perfect!
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Having benefitted from Infinity’s support since 2013, we remain impressed with their technical ability and focused approach to keeping our IT systems updated and working as they should. After using a larger IT support company we chose Infinity because of their size, with them being big enough to cope, but small enough to care. We made the right choice - the quality of their service has always been excellent, and we’ve come to regard them as part of the team.
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Unfortunately our business suffered a ransomware attack however thanks to Infinity’s support we were able to get by with minimal downtime. Rob and the team worked tirelessly throughout Friday and Monday and over the weekend to ensure we weren’t left negatively affected by the event. We were very glad for the great back ups and systems that we had invested in thanks to Infinity’s past recommendations.
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